During President Obama’s live remarks addressing the government shutdown and Obamacare site outages today, the U.S President compared the issues with healthcare.gov to an Apple product launch (via WashingtonPost):
Now, like every new law, every new product roll-out, there are going to be some glitches in the sign-up process along the way that we will fix. I’ve been saying this from the start. For example, we found out that there have been times this morning where the site’s been running more slowly than it normally will.
And we’re going to be speeding things up in the next few hours to handle all of this demand that exceeds anything that we had expected. Consider that just a couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it. I don’t remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn’t. That’s not how we do things in America. We don’t actively root for failure. We get to work, we make things happen, we make them better, we keep going.
He is of course referring to the release of iOS 7.0.2 last week, which brought fixes for a lock screen passcode bypass flaw and other small issues.
Obama is a confirmed iPad user and is frequently seen carrying around the device so perhaps he’s speaking from some 1st hand experience.
In other U.S government related news, The Verge notes that Apple along with two dozen other companies have now signed letter in support of bills that would allow them to disclose more information about government information requests.
Many of the same companies, such as Apple and Twitter, along with groups like the Electronic Frontier Foundation and the American Civil Liberties Union, joined with CDT earlier this summer to send a letter to Congress pressing for the introduction of such legislation.
The new letter voices the signers’ strong support for Senator Al Franken’s S. 1452, the Surveillance Transparency Act of 2013, and Representative Zoe Lofgren’s H.R. 3035, the Surveillance Order Reporting Act of 2013, each of which would clarify that companies have the right to publish basic statistics about the government demands for user data that they receive—including demands under FISA, the Foreign Intelligence Surveillance Act.